Plainly · Account management
Delete your account
You can ask us to delete your Plainly account and all its data at any time. Plainly is a private app by Puredata OÜ, registered in Estonia, EU. We follow the GDPR and complete every deletion request within 30 days.
How to request deletion
1
Optional, in the app first: export a copy of your data (Profile → Export My Data) and disconnect your bank (Profile → Bank Sync → Disconnect). If you don't, we end the bank connection for you.
2
Email info@puredata.ee
with the subject Account deletion request — Plainly, from or mentioning the
email address of your Plainly account.
3
We confirm receipt and delete your account within 30 days, then email you once it's done.
What happens to your data
| Data | Outcome |
|---|---|
| Account (email, password, Google sign-in link) | Deleted within 30 days |
| Cloud copy of your finance data (accounts, transactions, budgets, goals, bills, categories) | Deleted within 30 days |
| Bank connection and fetched bank data | Bank approval ended and data deleted within 30 days |
| Household membership | You are removed from your household |
| Data on your phone | Stays on your phone until you uninstall Plainly or clear its storage |
| Purchase records from early test versions | Held by Google Play and RevenueCat under their own policies |
Plainly has no subscriptions or paid features, so there is nothing to cancel. Questions? See the Plainly Privacy Policy or email info@puredata.ee.